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  1. Fugo
  2. Frequently Asked Questions

Frequently Asked Questions

💬General

  • Is the game free-to-play?
  • How do I update the game?
  • How do I turn on/off the sounds in the game?
  • Is my data safe when playing the game?

🕹️Gameplay

  • How to play the game?
  • How do fireworks work?
  • How do I earn more gems?
  • How can I play the Butterfly Tournament?
  • How can I use the ‘bulb’?
  • How can I use the ‘hammer’?
See all 30 articles

💾Progress

  • How can I save my progress?
  • I lost my game progress. What should I do?
  • How do I transfer my progress when changing devices?
  • Will I lose my progress if I update the game?
  • How can I play my game on two separate devices?
  • If I try to reinstall the game, will I lose my progress?
See all 7 articles

Purchase

  • What does WoW Club provide?
  • How do I cancel a purchase?
  • Does the remove-ads offer remove ads permanently?
  • How can I cancel my subscription?
  • What should I do if I can’t see my purchase?

Ads

  • How can I remove ads?
  • Does the remove-ads offer remove ads permanently?
  • How can I report inappropriate ads?
  • Why do I still see ads although I purchased the remove-ads offer?
  • Why do I see ads as I play the game?

🛠️Technical

  • The game doesn’t open. What should I do?
  • The game freezes/crashes. What should I do?

📚Dictionary

  • Which languages are available?
  • How can I report inappropriate/non-existent words?
  • How can I suggest words that are not included in the game?

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